To schedule an appointment, please call one of our locations.
We understand that unanticipated events happen occasionally in everyone’s life.
In our desire to be effective and fair to all clients, the following policies are
24 hour advance notice is required when cancelling an appointment. This allows the
opportunity for someone else to schedule an appointment. If you are unable to give
us 24 hours advance notice you will be charged the full amount of your appointment.
This amount must be paid prior to your next scheduled appointment.
For clients using a promotional voucher that violate the cancellation policy, a fee up to voucher amount may apply.
Anyone who either forgets or consciously chooses to forgo their appointment for
whatever reason will be considered a “no-show.” They will be charged for their “missed”
If you arrive late, your session may be shortened in order to accommodate others
whose appointments follow yours. Depending upon how late you arrive, your therapist
will then determine if there is enough time remaining to start a treatment. Regardless
of the length of the treatment actually given, you will be responsible for the “full”
session. Out of respect and consideration to your therapist and other customers,
please plan accordingly and be on time.